dbajie Privacy Policy

1. Introduction and Scope

dbajie ("we", "our", "platform") operates a safe and reliable online entertainment service for Bangladeshi users. This privacy policy document explains what personal information we collect when you use dbajie's website or services, why we collect it, how we use it, and with whom we may share it.

This policy is an integral part of the Terms and Conditions. By using our services, you are considered to have given your consent to this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

dbajie provides services only to those aged 21 or above. We do not knowingly collect any information from minors.

2. Information We Collect

We may collect the following types of information:

2.1 Registration and Account Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• Username and password (stored in encrypted form)
• Preferred language and communication method

2.2 Identity Verification Information

• National Identity Card (NID) or passport copy
• Proof of address (where applicable)
• Selfie or photo (for identity confirmation)

2.3 Financial and Transaction Information

• bKash, Nagad or Rocket account number (to complete transactions)
• Deposit and withdrawal history
• Bonus and promotion usage records
• Wallet balance and transaction-related information

2.4 Technical Information

• IP address and device identifier information
• Browser type, operating system and screen resolution
• Cookie and session data
• Site usage logs (page visits, click patterns, session duration)

2.5 Gaming Activity Information

• Play history, bet amounts and results
• Preferred game categories
• Responsible gaming settings (limit configurations, etc.)

3. Purpose of Information Collection

We collect and process your information for the following legitimate purposes:

• Account Management: Creating, verifying and keeping your account active.
• Service Delivery: Running gaming, betting and payment services smoothly.
• Security and Fraud Prevention: Detecting and preventing unauthorized access, fraud and suspicious activity.
• Age Verification: Ensuring compliance with the 21+ age requirement.
• Legal Compliance: Adhering to applicable laws and regulations.
• Customer Support: Answering your questions and resolving issues.
• Personalized Experience: Improving the platform according to your preferences.
• Responsible Gaming: Implementing responsible gaming guidelines.

4. Data Storage and Security

dbajie uses industry-standard technology to keep your personal information secure. Our security measures include:

• SSL (Secure Sockets Layer) encryption — fully protected during data transfer.
• Passwords and sensitive information stored encrypted using the bcrypt hashing method.
• Server-level firewall and intrusion detection systems.
• Regular security audits and vulnerability testing.
• Staff access to information is restricted on a minimum-necessary basis.

However, no method on the internet is one hundred percent secure. Even though we take the highest precautions, it is not possible to guarantee complete security. Therefore, it is your responsibility to keep your account password confidential and change it regularly.

4.1 Data Retention Period

We will retain your information for as long as your account remains active or as needed to provide services. Even after an account is closed, information may be retained for a specified period for the purpose of meeting legal obligations, resolving disputes, and preventing fraud.

5. Sharing Information with Third Parties

dbajie does not sell your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad and Rocket.
• Technology Partners: Game provider companies (such as PG Soft, Pragmatic Play, JILI, Spribe) receive only the information necessary to operate gaming services.
• Legal Authorities: Upon request from government authorities under a court order or applicable law.
• Security Investigations: When required to investigate fraud or illegal activity.

All third parties operate under strict confidentiality agreements and may not use your information beyond the stated purpose.

6. Cookie Policy

Our website uses cookies to function properly and to improve your experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens and core services.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage patterns and improve services.

You can disable cookies from your browser settings. However, this may limit some features of the platform.

7. User Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request information about what data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to object to the processing of your information for specific purposes.
• Right to Portability: The right to request your information in a structured format.
• Right to Withdraw Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, contact our support team. We will endeavor to respond to your request within 30 business days.

8. Protection of Minors

dbajie strictly prohibits anyone under the age of 21 from registering or using its services. We apply an age verification process at the time of registration and may request additional proof in cases of suspicion.

If we become aware that a minor has used our platform, we will immediately close that account and delete any information collected.

9. Data Transfers

Our servers and services may be located in various countries. When your information is transferred outside Bangladesh, we ensure that the destination country has adequate data protection measures in place and that the transfer is consistent with this privacy policy.

10. Third-Party Links

Our platform may contain links to third-party websites, particularly on game provider information pages. dbajie is not responsible for the privacy policies of these external sites. You are advised to read their own privacy policies before visiting these sites.

11. Changes to This Policy

dbajie may update this privacy policy from time to time. If there are any significant changes, we will:

• Post a clear notice on the platform.
• Update the "Last Updated" date at the top of the policy.
• Notify registered email addresses where applicable.

If you continue to use the platform after changes are made, you will be considered to have consented to the new policy. Therefore, you are advised to review this page regularly.

12. Responsible Gaming and Data Protection

We believe that responsible gaming and data protection complement each other. As part of our responsible gaming program, we monitor your gaming patterns and provide support when signs of problematic behavior are observed. Information collected through this monitoring is used solely for the purpose of your protection.

13. Contact Us

For any questions, concerns or requests to access information regarding this privacy policy, please contact us:

For more information, see: About Us | Terms and Conditions | FAQ